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What Our Customers Have to Say

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We at Beacon's Glow Collectibles are pleased to have many satisfied customers. Please take a look to see what some of them have to say:

"My order has just arrived this afternoon in perfect condition. I deeply appreciate your fast shipping, great service and price! Your shipping rate is so reasonable, too! Thank you so much and please have a great day."
- S. Brunner, New Freedom, Pennsylvania
"The Charlie Bear Merryweather arrived safely this morning. Can I thank you again for outstanding service and really look forward to doing business with you again. Many many Thanks, John"
- John Frearson, Staffordshire, UK

"I received the newest members of our family the other day. THEY ARE ABSOLUTELY ADORABLE!!! Thank you soooooooooooo much for the extra goody bag too!!! I am sure that I will be a returning customer. Thank you for helping to make our family's Christmas a merrier one with Boyds Bear MASON BEARLOOM!!!."
- Pat Mason, Petersburg, New Jersey

"I just wanted to let you know that the Charlie Bear Maya came via UPS today! She is PRECIOUS! Even cuter than I was hoping for. Thank you so much for shipping her quickly so I can enjoy her over the weekend. She is my very first Charlie Bear and I am impressed. I appreciate all your help. I am one very happy customer!"
- Shanna Hiniker, Mankato, Minnesota

"The Holland Madame Alexander doll I ordered came today. Never have I received a product that was packaged so nicely! The bubble wrap, the doll stand, the instructions, the candy - you made opening the box unexpectedly special! Thank you!!!"
- Cathy Bell, Springfield, Ohio
"I wanted to send you a big "THANK YOU!" The Charlie Bears Bentley, Ellie and Heather arrived today and are fabulous! All 3 are just wonderful! They are so addictive and so different than any other bears out there. Thank so much again and I hope your year is going great! Have a wonderful summer and until next time, may God Bless You greatly!"
- Angie Fillis, Clackamas, Oregon

"As always thank you so much for the quick and excellent customer service you always give each time I place an order for a Madame Alexander Doll. I have been your loyal customer since 2008 and I keep coming back because you treat your customers like good friends and for me it makes doll collecting so wonderful and so much fun because you can relate to this wonderful hobby."
- Marilou Mosier, Dallas, Texas

"I just wanted to thank you for my beautiful Lee Middleton doll. I have never ordered a doll before (just bears), and I wasn't sure what to expect, but she looks just like her picture and she is even more adorable in person. I love her and thank you again for your fast service. I was so excited to receive her so quickly. Thanks again. Love your store."
- Lillian Wright, Michigan

"I still cannot believe I found the Charlie Bear Patsy, & right here in the USA, which makes me so happy (having a store right here like YOU do)!!! I know you must be so busy, but I cannot imagine how much FUN you have, too, opening & displaying all the great items that YOU carry~I love so many that you list!!! Of course, the CHARLIE BEARS immediately "grabbed me"~isn't it clever how they add that "wobble neck"~makes 'em extra "real" for sure, gives added "personality"!!! I also meant to THANK YOU for the "generous gift" (a Jim Shore~little "bird")!!! That was the MOST generous gift (by far) of any shop I've dealt with ... ever!!! And I just LOVE Jim Shore's "whimsical characters"!!! Fortunately (or, financially unfortunately~LOL!), I'm sure I've found a NEW "addiction"~YOUR shop!!! I have collected realistic DOLLS for so many yrs (since '90): OOAK's, reborns, resin, silicone...& the more "real", the better, I think!!! I have really enjoyed getting to know you AND your wonderful shop~thanks again!!! Every good wish"
- Carol "Dian" Davis, Virginia

"I just wanted to let you know that I received my Charlie Bear (Jane) on Thursday and I am so happy with her, also, I was so surprised and pleased that she arrived so quickly. I want to thank you for my gift, and am using it right now. Doing business with you is a pleasure. You will be hearing again from me soon."
- Lillian Wright, Michigan

"Dear friends at Beacon’s Glow, I just received my order for Boyd’s Bears plush Goodfriends collection. I just want to thank you so much for the lovely way in which each bear was wrapped – in the colored tissue and sweet ribbon. All the special little “goodies” were appreciated as well! It was a pleasure to once again have ordered from you. Blessings."
- Sue Kozey, Eastford, Connecticut

"Thank you so much for your prompt and excellent service. I received my order on December 24th within days of my ordering the Jim Shore figurine online. It arrived in perfect condition. I am very impressed with your commitment to customer service. Thank you again and Happy New Year!"
- Linda Johnson, Mankato, Minnesota

"Thank You! Beacon's Glow Collectibles is indeed a very unique and service minded establishment. The assistance and personal attention I received on my very small order was both unexpected and outstanding. It's refreshing to do business with a company that genuinely cares about its customers. You have earned my loyalty as a customer and, with the utmost confidence, I will recommend Beacon's Glow to my family and friends. Keep up the good work!"
- R. E. "Ernie" Butcher, League City, Texas

"I just wanted to thank you for the phone call today, alerting me that these much-sought-after Favorite Friends Madame Alexander dolls came in over the weekend!! Such personalized service is not all that common anymore, and I wanted you to know how much I appreciate it. Your prompt processing of my order has put my mind at ease, as I now know that my little girl will have a beautiful gift awaiting her on Christmas morning. Also, I have to point out that your prices are less than all of the other online vendors of the same doll. This was a wonderful surprise, and a great added bonus!! Even your shipping charges are less than the others. (I know...I asked!!) So with your personalized service, your lower prices on the dolls and your lower shipping charges, this makes you THE BEST online store that I've come across this Christmas season!! Thank you so much...everything about my shopping experience here has been dearly appreciated. Merry Christmas and best wishes with your business..."
- Karin Ecker, Marseilles, Illinois

"Last week I ordered a Jim Shore figurine from you. . . I wanted to thank you for the prompt service!!! I was amazed at how fast you shipped the item and how well it was packed!!!!!!! Thank you so much! This was my first order from you, but it won’t be my last. Thanks again for the excellent service!"
- Jennie Goodwin, Shreveport, Louisiana

"I just wanted to tell you that my very first purchase from you turned out to be the BEST shopping experience I have ever had for a bear. This purchase was also my very first Charlie Bear and I was so delighted when I took Diesel out of the box and saw what a beautiful, high quality bear he is! I would also like to commend you on your fast processing and shipping of Diesel and for not squishing him into a box half his size. Thank you for the care guide and the delicious candies, as well! What a special and personal touch to add. I don't know of anyone who does such a thing anymore, but I greatly appreciate it and it made me feel like a friend, not just an order number! Anyway, I just wanted you to know how happy you made me and I will be back for more! Thank you once again! Words are just not enough to express my feelings!"
- Angie Fillis, Clackamas, Oregon

"Thank you! I received my order yesterday and am very pleased with everything and the quick shipping service is appreciated. Also - enjoyed the candy - was a "sweet" touch."
- Liliane Muhlbauer, Valley Stream, New York

"Brenda & Staff - I just received my order......the Holly & Ivy Exclusive Bearington Bear and I have to tell you how pleased I am. She is beautiful! She is by far one of the most adorable pieces of my Christmas collection and I have a lot! You have definitely hooked me as a return customer. I've ordered approximately 5 items from you and I have been so very happy with them all. Not only the product but your customer service as well. You all are the best! I will really cherish this bear and the 3 that I bought last year. And not only did you send my bear but you included the candy in the package as well. I love it! You just don't find places that do things like that. Thank you so much, it really is appreciated. I'm already looking for my next bear to order! You will most certainly be receiving orders from me in the future. Thank you again, Lisa"
- Lisa Harper, Louisville, Kentucky

"Hi Brenda, just wanted you to know my Bearington Bears order arrived today. Everything was ok & a thank you again for such wonderful service & also, the Bearington catalog & the little treats you enclosed. It is always a pleasure dealing with you. Thanks again, Dee"
- Delores Reichenbach, Millsboro, Delaware

"I wanted to just say thank you to you all. Last week I called to ask how long it would take for a package to reach me--we were going out of town and I didn't want it sitting on my door step! But you assured me it would reach me before we left and I went ahead and ordered and sure enough it arrived today--perfect timing! I also wanted to say that I really appreciated all the small details--the free doll stand included, and particularly the free shipping--that made all the difference in choosing to get this doll from you, so thank-you! I also enjoyed the little pieces of candy included! That was fun. And also I wanted to say thanks for the doll cleaning tip sheet. I thought that was a great idea (and really useful!) And of course the doll herself (Madame Alexander Dolls Wendy's Fabulous Fifties Trunk Set) is just wonderful and I am SO glad I was finally able to get her. Thank you so much for a wonderful shopping experience! A very happy customer!"
- Joann Sparks, Seattle, Washington

"As always I want to thank you for your continued excellent customer service. This is the reason why I keep coming back because you treat me not just as a customer but more like a friend. You make doll collecting for me fun because you can personally relate to my hobby being a doll collector yourself and for that I want to say I appreciate you for being one in a million. May you be blessed with many more customers “friends” like me."
- Marilou Mosier, Dallas, Texas

"I recently found your website while looking for a specific Boyds Bear. Your web pages were easy to follow and I was able to place the order very quickly and smoothly. Upon arrival to my home, I was completely caught off guard with the care and special handling that was given to the packaging of the Boyds Bears product. Never before have I received anything that was given so much personal attention. I was greatly surprised by the beautiful tissue paper and the lovely ribbon that was wrapped around the package that it made the bear that much more special. It was so pretty that I wanted to keep it as well. Thank you so much for the personal touch. To know that a company thinks enough of their product that they even want the packaging to be special has definitely given me cause to be a return customer."
- Cynthia Guthrie, Lititz, Pennsylvania

"Just wanted to let you know that my order has arrived safe and sound. All of the Boyds Bears are nice additions to my collection but Georgie T Fireflies definitely holds a place of pride. He instantly became one of my favourites. I want to once again thank you for all the time you took answering what must have at times felt like endless questions as well as all the care and time in helping me to place my order. I would not hesitate to order from you again and I have shared my good experience with you to others in hopes of helping other collectors find their way to your virtual door. Take care, Natasha"
- Natasha Demone, Blockhouse, Nova Scotia

"It was a pleasure to return to your website and purchase another high quality Ginny Doll. I have appreciated the care Beacon's Glow takes in storing, handling, and shipping their collectibles. Warmly, Cynthia"
- Cynthia McClure, Escondido,California

"I received the Lee Middleton doll yesterday. She is adorable. The doll arrived well-packed, and in perfect condition. I am very satisfied. Thank you so much for your attention and excellent service. Best regards, Zelinda"
- Zelinda Campos Cardoso, Sao Paulo, Brazil

"Just wanted to say that my Steiff bear arrived yesterday morning and that's earlier than I expected, so a lovely surprise. Thank you very much for the wonderful service you have given me, I am delighted with it, and the thoughtful way you packaged the teddybear means a lot too. With heartfelt thanks & regards, Theresa"
- Theresa Sadler, Sheffield, United Kingdom

"Thanks Brenda, for shipping the Bearington bears so quickly. It never ceases to amaze me how cute you wrap those little bears and how time consuming that must be. There is a saying that goes, "Love is in the details." You can tell you love your customers and the work you do, and I, for one, do so appreciate it. "
- Camille Jarvis, Boxford, Massachusetts USA

"Just to let you know the Jan McLean Molly II doll arrived today and she is perfect. Once again many thanks for everything that you have done. I will be keeping an eye on your website in the future, and if there is anything I want to buy I will be in touch to discuss it with you. Once again thanks heaps. Kindest regards from Sharron"
- Sharron Gillan, Dunedin, New Zealand

"Thank you for your prompt reply regarding the Jim Shore Figurine. I really appreciate your prompt and courteous way you handle your business. I certainly will keep you on my list of favorite places to order from. Thank you again."
- Dorothy Elrod, Edinburg, Texas USA

"Such a nice person to deal with, always so friendly. It’s as if I have known you for a long time. I sure do love all my Madame Alexander Maggie dolls I bought. The shipment of the dolls were all so super fast. Thanks a million for your excellent customer service!"
- Marilou Mosier, Dallas, Texas USA

"I am delighted to let you know Robin Rive's Einstein Bear has arrived safely today after his very long journey to the UK. He is so beautiful and my granddaughter will be delighted with him. It has been a pleasure to purchase from such a friendly store, where that personal touch still matters, and this means so much to your customers, may Beacons Glow continue to go from strength to strength, you are a credit to the retail industry. Once again thank you so much."
- Lynn Fletcher, United Kingdom

"Thank you so much for processing my order so speedily and thank you especially for your care in wrapping each bear so beautifully in matching paper and ribbons! I had a wonderful time unwrapping each one and am now looking forward to distributing them to our children and grandchildren! God Bless you."
- Sue, Nedlands, Australia

"I just wanted to thank you for a great shopping experience. You are a very pleasant person, the packing was great and the shipping was fast. I gave Pam her Steiff Lumpi Golden Retriever yesterday and she sat there all evening with him staring up at her from her lap."
- Tim Baker, Munising, Michigan USA

"Thank you so much for the Madame Alexander doll that arrived safely and intact. Thank you too for the reimbursement of postage and the extra gift. You will definitely be on my "favorite" list for businesses and I will tell my doll group about your site. Thanks again. Much appreciated. Linda"
- Linda Strodtman, Ypsilanti, Michigan USA

"I had ordered Madame Alexander's Raspberry Pussycat Doll for my granddaughter, Zoey. It arrived in perfect condition and just in time for Zoey to hug her and love her. Even at 2, she told me, "Thank you for my pretty dolly!" Thank you so much for the fast service. I will be contacting you again to purchase other items. And I have made sure to share my very positive experience with you and your shop with other Grandmas. Best wishes, Janet M. Epstein, Satisfied Grandmother!"
- Janet Epstein, Colombia, Maryland USA

"I just wanted to say thank you for such wonderful service! I received the dolls so quickly, perfectly packaged and shipped, beautiful calendar, care instructions, and neatly placed and bubble wrapped dolls! Everything was meticulous! I am so impressed! I think that, in this day and age of internet shopping, it's just so nice to have things arrive in such wonderful condition, with obvious care having been taken. I guess it was just so apparent that your business is run with care and love!"
- Susan Burnett, Dallas, Texas USA

"I just wanted to let you know, that today I received my order and am very impressed! It was packaged with such care that I almost didn't want to unwrap it, but I did!!! I have a number of "older" Boyd's bears, and these newer ones fit right in. They have such great "personalities"! Thank you again for the great care in shipping and have a great day!"
- Lorna Nafzigar, Henderson, Colorado USA
"I really appreciate the care and speed you took to get my order here so quickly. Also, the candle lids were a wonderful surprise. I'll visit your site again and again. I've truly enjoyed doing business with you."
- Lisa Bodemann, San Antonio, Texas, USA

"I have received my order and everything is super wonderful - as always!! Thanks for such great service and wonderful products!! The Steiff bears are so cute - I love them! Thanks also for the little Boyds pumpkin - so cute!!"
- Lynn Meehan, Dublin, Ohio, USA

"The Dolls by Pauline and Paulinette dolls arrived today in perfect condition and I am absolutely thrilled with them. I just wanted to thank you for your great service and I will for sure continue to order from you. I am now interested to get one more Paulinette, maybe Anne or Victoriana...Thank you very much again."
- Esin Abraz, Istanbul, Turkey

"It was truly a pleasure purchasing from Beacon's Glow Collectibles. Brenda is very friendly, accomodating, and she adds a personal touch to her conversations. Beacon's Glow Collectibles has wonderful products. I purchased Boyd's Gold Star Peeker ornaments...they are just too cute! I was very impressed with the speedy delivery and very nice gift wrapping. I felt like I was receiving presents for myself! I have added Beacon's Glow Collectibles to my list of Favorites."
- Geri Wuelfing, Pioneer, California, USA

"I just wanted to let you know that I received the Boyds Ashley Bear today. She is perfect! And you even wrapped her for me! WOW. Thanks so much. My daughter will be thrilled. It was a pleasure doing business with you. I have bookmarked your site for future reference. "
- Linda Ireland, Slippery Rock, Pennsylvania, USA

"I just wanted you to know that I truly love all the Bearington bears that I ordered, and I thought it was so nice of you to wrap them the way you did. It was very thoughtful, and much appreciated. Again, I thank you for the terrific service that I have grown to appreciate from your company."
- Jackie Del Degan, Grande Ronde, Oregon, USA
"I just received my order that I placed and I am thrilled. I ordered a Boyd's bear and two Bearington Bears. I will definitely be back some time to order again. I loved how you wrapped all of the items up in tissue paper. It looks really personal and shows how much you love your customers! Thanks again."
- Sarah C., Virginia, USA

"How nice to receive two lovely emails from you! Let me just say that you have FABULOUS customer service and it is always wonderful to do business with you! And the personal touches you do mean a lot to me- I especially like the personalized invoices and the ribbons around the doll stands. You are a “class act” as my mama says and a blessing to me!"
- Moira Betts, Bellbrook, Ohio, USA

"I just received my shipment of Lang candles today, and wanted to thank you for the great customer service! The candles arrived quickly and were packaged very well. And thank you for the replacement of the Large Roasted Hazelnut candle! I will be sure to recommend Beacon's Glow Collectibles to others!"
- Jody Rycyzyn, Tinley Park, Illinois, USA
"Gracie, by Robin Rive, arrived today, and I adore her. She is a cutie-patootie. Thank you for your unparalleled customer service. I hope that we get to do business again one of these days!!! My Best. . . From the Other Brenda"
- Brenda Born, Indianapolis, Indiana, USA

"I just wanted to let you know that I received all of my Bearington Bears, and I love each and every one of them. I also want to tell you again how very pleased I am with your quality, service, and communication. Of all the internet sites I've ordered my Bearington Bears from, yours is truly the best!!! Thank you for your excellent service. I'm looking forward to doing business with you again soon."
- Sherrie Powers, Seguin, Texas, USA

"Thanks again, I really appreciate all your efforts. It is great to be able to buy from someone like yourself who is easy to deal with, reliable and always so accomodating. Makes being a repeat customer so much easier!"
- Georgina Jennings, Warrnambool, Australia

"I received my first order from Beacon's Glow Collectibles today and these Boyd's Lil' Sumpthin Gift Sets are absolutely adorable. They make awesome gifts for co-workers and friends. Thank you so much! I'll pass on your website to friends and family. I've even shipped "Mufflebeary" to my Oma (Grandma) in Germany - she loves teddy bears. Once again, thank you sooooo much! I'm looking forward to receiving my second order on Monday."
- Cornelia Thottukandathil, Racine, Wisconsin, USA

"Your company and YOU are the best website I've ever done business with. Looking forward to do more business with you in the future. Take care, and it's once again, a pleasure doing business with your company."
- Suzanne Noto, Rochester, New York, USA

"Thanks so much for your wonderful service, I really appreciate how quickly you reply to my e-mails. If you only knew how some folks run a business...most of them don't add a personal touch to the orders like you do. It's always a pleasure to do business with you. Kind regards, Cindy"
- Cindy Bailey, Waynesboro, Pennsylvania, USA

"The Pauline angel dolls came today and they are absolutely beautiful. Thank you for your brilliant service...I do have my eye on some more "Pauline" dolls, & I hope to do business with you again. Thanks, Fran"
- Fran Young, Buckinghamshire, England

"Thanks for the prompt delivery of my order. I love the way you wrapped the order, made me think it was my birthday. Thanks again for your service and will continue to order from you."
- Louise Valic, Niagara Falls, New York, USA

"Thank you so much! You are an exceptional business person, and I really appreciate your service, and especially shipping to Canada."
- Kimm Stevens, Ontario, Canada

"I recently ordered a Boyd's Wizard of Oz Follow the Yellow Brick Road Vignette set. I am completely satisfied with all. I looked all over for this set and found it on your website - thank you so much. This set completes my curio cabinet. You're awesome!!"
- Veronica Nelson, Bourbonnais, Illinois, USA

"Just wanted you to know that I received my order today and they were everything that I expected them to be. I
especially loved the Bearington Bear Big Hugs. I loved the way that you packaged my friends as well. Such a special touch of love went into that. There are few things that I enjoy in life more than nice people and beautiful things. And you offer both. Thank you for your wonderful site. I am so glad that I found it."
- Shirley Watson, Amarillo, Texas, USA

"Just wanted you to know that we got the Boyd's Kaylin Sugarmelon bear in plenty of time for my daughter's sixth
birthday this Thursday. It arrived all wrapped in pink tissue with a card, which was just perfect. She's going to love it! Thank you!!!"
- T. Hoye, League City, Texas, USA

"Madame Alexander's Wendy Woodkin doll arrived today! In perfect condition and I am absolutely thrilled with her! Thank you so much for the great service and I will certainly visit your site again."
- Mary Milner, Auckland, New Zealand

"I just wanted to let you know that I did receive my cute Pauline Paulinette dolls and I love them! I also
want to thank you for the darling gift you sent -- the caramel pecan roll Lang candle! I really like that fragrance! I've always wanted to try one of their candles so I do appreciate you giving me a chance to try one. I definitely will be ordering some in the future! Thank you again for your superior customer service and products! I'll keep in touch!"
- Carol Kasten, Monterey, California, USA

"I really appreciate your efforts and response. I will keep you in mind for my future "bear needs"! Thanks again
for the follow-up - you don't find a lot of "personal attention" these days and it is refreshing. Keep up the good work!"
- Louise Anderson, USA

"Thank you heaps, its been nice doing business with you and to meet you via e-mail. I received the Linda Rick's
"Strolling Through Time" doll a couple of days ago, and I am so pleased with the doll. What beautiful and detailed work that has been put into her, I am so happy with her, and she arrived in perfect condition, and the packaging was well thought of. My mum absolutely loves the doll as well. Once again thank you so much."
- Liz McAlister, Whakatane, North Island, New Zealand

"My mother is thrilled with her new Madame Alexander Wendy doll Stroke of Midnight Cinderella, and she said that
you wrapped it beautifully. Thank you so much for the excellent customer service. I look forward to doing more business with you in the future."
- Joyce Marchetti, Haddonfield, New Jersey, USA

"I've been showing off my new "children" (Boyds and Bearington Bears) to co-workers and telling them
how incredible you are! :-)) One fell in love with Rosie Heart, but can't find her now. Is she gone forever?! TIA (Thanks in advance) for your help. I won't feel so guilty for my shopping Beacon's Glow sprees if a few more folks are getting packages at the same time! You are a dangerous person to know, Brenda! :-))"
- Suzy Miller, Seattle, Washington, USA

"Your Ganz Cottage Collectible Teddy was with me on Monday morning, so thank you very much for your prompt
delivery. You know it's funny I ordered a similar thing from a place no more than 60klms from here and it still hasn't come and yet yours got here all the way from Texas 1st!!!! So much for the British postal system. Many Thanks, and btw the recipient won't be getting it until Christmas. She'll be very happy, though, I am sure."
- Paul Corbett, United Kingdom

"Thank you so much. It has been a pleasure to deal with you. I am still very impressed at the presentation
of the package I got from you. I will be back if I need your products in the future."
- Bonnie Hummel, Philadephia, Pennsylvania, USA

"I received my order yesterday!! I love my two new Ganz Cottage friends!!! :) You have really impressed me with your kindness, and the way you ship your merchandise. I will definitely be ordering from you again. Thanks again for making my "ordering on line" a very pleasant experience."
- Cindy Everett, Scottsbluff, Nebraska, USA

"I have to tell you that my daughter and I talk about your shop all the time. She is in love with so many of your
bears. I have soooo many gifts ideas! :) I too could order many items and I will, a little at a time.
I have shared with many people about your packaging along with the nice items. You really impress me with your shipping. Thank you so much for the excellent customer service also. I will definitely be ordering from you again."
- Cindy Everett, Scottsbluff, Nebraska, USA

"Bunita (now called Claira) arrived safely; in excellent condition;
and beautifully wrapped. I will continue to keep an eye on your Ganz Cottage Collectible bears and other stuffed collectables, and only wish I could visit your shop - it smells wonderful! Thanks so Much..."
- MJ Mahaffy, Elbridge, New York, USA

"Once again, thanks so much and I really have enjoyed this transaction. Your friendly communication
and willingness to work out a plan that fits my circumstances really means a lot and sealed the deal as making you a merchant I will definitely want to do business with again."
- Lynn Manning, Gainesville, Florida, USA

"Thanks for shipping my Madame Alexander doll order so quickly. I love your web site and I am sure to visit again. I have four daughters who all love Madame Alexander dolls!"
- N. Leshmann, Bountiful, Utah, USA

"I want to tell you how pleased I am with your wonderful service and super packing. It was so nice to
unwrap each little bear, it was like Christmas time! I ordered some Ganz Cottage bears from another source in the USA and they took ages to arrive and were just thrown in a box, no packing, all squished together. Your presentation was wonderful!"
- Debbie Stanton, M Wanke (UK) Ltd., East Sussex, United Kingdom

"Your customer service is impressive and I do commend you! I am more than happy to stand
by my sincere amazement at your continued, wonderful customer service. I thank you for the opportunity to purchase Lorraine Chien's Ganz Cottage Collectible Big Mack, he has been on my wish-list for a long time, and I am
very excited!!!"
- Lisa Camilleri, Victoria, Australia

"I wanted to send you an E-mail to let you know that the 1st parcel arrived today and I just love all my Ganz and Bearington bears - especially the Bearington Bears; they are just gorgeous!! Thank you for taking the extra time in wrapping each one in tissue paper and colourful twining. With your beautiful presentation it was a great delight in opening each bear. (My husband was quite impressed also.) Looking forward to receiving the other parcel - Thank you again!"
- Paula Smith, Glen Forrest, Australia

"I just wanted to let you know that my Pippa Paulinette arrived safely, and I am delighted with her! Thank you so much! I will keep your business card, and should I be in the market for some more girls, I will give you a call. God's blessings!"
- Vicki Leonardo, Ontario, California, USA

"Everything arrived safe and sound yesterday - the Madame Alexander and Paulinette dolls are just beautiful! My daughter is going to love her Laura Paulinette. I appreciate the fast shipping and awesome customer service! So glad I found you; I'll be sending another order over soon!"
- Teri H., Michigan, USA
"Both my Pauline dolls Wendy and Ling arrived safely. Very impressed with your packaging, and I can’t believe how quickly they got here. They are just beautiful; I hope to buy another one or two in the future. You have been a great help to me, it has been a pleasure to do business with you."
- Ann Parata, New Zealand

"Thank you again for your kind attention. An unwrapped doll under the tree is a fond Christmas memory for my wife, so I try to get her one every year, especially when she has spoken about one in particular. You will certainly be the first person I check with from now on. Thanks again."
- David Ennis, Willington, Connecticut, USA

"Just a note to say the parcel arrived today. I waited for my husband to come home so we could open it together. It is so sweet how you've wrapped the bears individually and so pretty too. You are obviously a lady who goes the extra mile for her customers. The Ganz Cottage Collectible bears are fantastic. I am especially pleased with Paprika and Lil Paprika, they really are special bears and my husband really likes the Get Beezzys (Honeybee, Bumblebee, & Ladybug), he thinks they're so cute. It's great to finally have Tubby united with his little brother Cubby. All the Ganz Cottage bears are wonderful, thank you so much Brenda, I hope we can purchase more bears from you in the future."
- Carol & Craig Izod, Matamata, New Zealand

"Thank you again for your help and service and yes, please keep me informed with your
monthly updates. I look forward to dealing with you again once Pauline releases more dolls/bears etc."
- Janie Rowland, Killarney Heights, NSW, Australia
"I just had to write and tell you how happy I am with my Boyd's Bear order! They arrived
in record time, and they were all packaged so beautifully. I couldn't believe it when I opened the box
and saw all of the pretty colored tissue paper and silver ribbon - they even smelled good! It really was
like Christmas to open them all up and see that they're even cuter than I had imagined. I especially love
the little Boyd's plush ornaments, they're adorable. I'm so glad that I saw them on your website. Thanks
again, it was a pleasure shopping with you!"
- B. Mann, Ohio, USA
Thanks so much for your follow-up. The Paulinettes arrived safe and sound -
they are so darling and everyone here loves them! I am delighted with your conscientious follow-up on orders
and your quick delivery of an international order, something that many shops and internet businesses
promise, but are unable to supply. It was a pleasure doing business with you again."
- Lynn Murray, Ontario, Canada